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Sometimes you need a quick answer to a health question. Maybe your concern can't wait until you see your doctor.

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Call 1-800-556-1555 (TTY: 711) anytime.

If you need emergency care, call 911 immediately.
Staff on the nurse call line cannot diagnose, prescribe or give medical advice. Call your doctor with any questions or concerns about your health.

Call a registered nurse anytime on our Aetna® Nurse Hotline to get help with:

  • Recommending whether to visit a doctor or urgent care center
  • Understanding your symptoms
  • Managing chronic conditions
  • Learning about treatment options and medical procedures

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